Big Dee's Friendly and Knowledgeable Sales Staff is always ready to assit you with your equine and canine needs too!
CALL Toll Free 1-800-321-2142
Local Line 330-626-5000
Our 15,783 square foot sales floor is located at:
Big Dee's is located right off of the Ohio Turnpike and 480 and is centrally located between Cleveland, Akron and Youngstown.
Our showroom is open Monday - Friday 9:30am-6:30pm EST and Saturdays from 9:30am-5:00pm EST
Give us a call on our local line 330-626-5000 ext 240
Frequently Asked Questions?
When will my order ship? We pride ourselves on fast shipping at Big Dee's, most in-stock orders placed before 3pm EST will ship out the same day! We do not ship on weekends or major holidays, for more information please see our shipping page.
When will I receive my order? Big Dee's ships orders via UPS and some qualifying orders via USPS. We do offer expediated shipping as well. Please give Customer Service a call if you have any questions or take a look at our shipping page for more information.
Can I return my item? Big Dee's accepts most products back if they are still in unused, new condition. A few execptions to this is vaccines, bits and special orders. You can read the return policy here.
What does FOB mean? FOB stands for Freight On Board - if you see this next to an item it means there will be shipping. Shipping cost depends on the weight of the items on the order and the destination. You can get estimated shipping costs in your basket while you are shopping.
My order is over $70 but I still have shipping costs. If your order is over $70 and you still have shipping costs coming up that is because you have an FOB item on your order. If your order is under $70 and you don't have any FOB items on your order, you will have a $6.50 handling charge. You can read more about our shipping costs on our shipping page.