URGENT PRODUCT SAFETY NOTICE
It has recently come to our attention that there have been reported cases of half cheek snaffle bits that have broken while in use. At this time the origin of the bits has not been determined. They appear to be bits that are 2-3 years old.
We are urging everyone to please check you bits immediately. If you have a bit that has "play" between the mouthpiece and the cheeks please discontinue use immediately. We will be posting more information as it becomes available.
Please contact our customer service department immediately if you have any questions.
Big Dee's Tack
Regarding #432 half cheek snaffle bits purchased from us sometime between December of 2005 and March of 2007.
There have been reported cases of snaffle bits similar to these breaking. In an attempt to keep all of our customers informed and safe we are doing a voluntary recall of these snaffle bits.
It is virtually impossible at this time to determine where these bits have come from. People have had them in their barns over the years and are uncertain of their age or origin.
We are asking that you please return the bits you purchased from us and we will replace your bits with brand new bits. We began purchasing the bits we currently stock in March of 2007. These bits are manufactured using a different process and are of superior quality to the broken bits we have seen. Please be sure you check all the bits in your barn regularly. The pin that connects the mouth piece to the cheek is what has broken in the bits we have seen. If you have "play" between this part of your bit please return it to us for replacement.
Your safety is very important to us. Please check your bits immediately. We are asking that you return them to us at :
Big Dee's Tack
9998 State Route 43
Streetsboro, OH 44241
We will immediately ship you replacement bits.
If you have any additional questions or concerns please call our Customer Service Department at 1-800-321-2142.
Big Dee's Tack & Vet Supply
Regarding: #911 Frisco June snaffle bits purchased from use between January 2005 and December 2007
The voluntary recall has been expanded to cover the #911 Frisco June leather covered snaffle bits. The #432 snaffle bits were used in the manufacture of the leather covered Frisco June style bits. Please inspect all Frisco June snaffle bits purchased from us between January of 2005 and December of 2007. If you have a bit that has "play" between the mouthpiece and the cheeks please discontinue use immediately and contact
Big Dee's Customer Service department for further information at 1-800-321-2142.