Terms of Use

Shipping: We offer free shipping on all non - FOB items. FOB stands for Freight On Board and applies to oversize items and items that have weight. You will see FOB next to the price. FOB means you will pay the shipping charge to send your merchandise from us to you.

All orders under $100 will be shipped via USPS with exception to the following items: orm-d items, blankets, needles, items going to racetracks, glass, liquids or anything over 2 lbs. If you would like your order to go UPS make a note in your order at checkout. All orders over $100 will be shipped UPS. We do offer next day and two day air shipping please select the correct shipping method during checkout and a customer service representative will contact you with shipping costs.

Same day shipping is standard on most in-stock orders placed by 3pm. If an item is out of stock, we will back order the item and it will ship as soon as possible.

All international customers and customers outside of the contiguous United States including Canada, Hawaii, Alaska, Puerto Rico and Virgin Islands will be contacted with the shipping charges within 48 hours of your order. The shipping charges are charges to the border. The charges do not include duties and taxes that will be charged by your country.

Vaccines: Vaccines are shipped from Big Dee's Monday - Wednesday. Vaccines are temperature sensitive items that require insulated packaging and expedited shipment. Freight charges varies by state. Vaccines are shipping in an insulated pouch with ice packs to assure that they arrive safely. When you receive your order the packs will have melted, but will have done their job. Special Note - Rabies vaccines cannot ship to Illinois. Rabies vaccines do not come with a tag or license. Vaccines are non-returnable.

  • AIR SHIPMENT - An additional fee of $19.95 will be charged on vaccine orders shipping to: AI, AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, KS, LA, MA, ME, MD, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OK, OR, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI and WY
  • GROUND SHIPPING - States requiring no additional fees: OH, PA, IN, KY, MI and WV
  • No Vaccines Ship to HI or AK

Any vaccine order of $300 or more will be shipped FREE!
Orders must be placed by 3:00 PM EST for same day shipping


Handling: All non-FOB orders under $70.00 will be assessed a $6.50 handling charge.

Custom Orders: Please allow 2-3 weeks for delivery of custom items. Please allow more time during the holiday season.

Payment: We accept Visa, MasterCard, Discover, American Express, Paypal, Money order or you can mail in a check. If you choose to do Money Order or pay by check please select “Terms” during checkout and we will contact you.

Pricing Policy: Prices are subject to change without notice based on market fluctuation. While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted. You will be contacted for approval by Big Dee’s in the event that there is an discrepancy with an item on your order.

This policy applies to all orders placed with Big Dee’s Tack or through an affiliated third party vendor.

Big Dee’s is not responsible for Typographical errors. Big Dee’s will not honor expired or “found” coupon codes. All Free products with purchase are available only while supplies last.