Next Day and Second Day shipping options are available upon request at an additional charge. Please call 800-321-2142 or 330-626-5000 (outside of the US), live chat with us or email firstname.lastname@example.org. *Next Day and Second Day Shipping is counted in business days (please do not count Saturday and Sunday as a shipping day).
Free Ground Shipping
Big Dee’s offers FREE shipping on non-FOB orders over $70 shipped to the contiguous United States. Non-FOB orders under $70 are subject to a $7.00 shipping fee.
FOB Items (Oversized Items)
You will be charged actual ground shipping charges based on total order weight on items marked FOB. FOB items are typically those that weigh over 2 pound or that are large or bulky.
How Soon Will I Get My Order?
Ground shipping usually takes 1-5 business days (refer to chart below). Please note - do not count Saturday, Sunday or recognized holidays in your delivery time. Unless the order is sent Next Day Air (Saturday delivery), UPS will not delivery on Saturday (please call 1-800-321-2142 to arrange for Saturday delivery)
View chart below for approximate FOB charges.
Big Dee's ships via UPS, USPS or via truck.
The following items cannot be shipped mail: vaccines, needles, orm-d items, glass, liquids, over 2 lbs, going to racetrack or training centers.
Please allow 2-3 weeks for delivery of custom items. Please allow more time during the holiday season.
FOB Truck Shipping
Oversize or overweight items require delivery by a semi or lift-gate truck. These items may include horse drawn vehicles, large stall gates or stall mats. You are welcome to place your order on-line,a customer service representative will contact you with a shipping estimate prior to your payment method being charged. Minimum delivery charge on these items is $190.00.
- Vaccines are shipped from Big Dee's Monday - Wednesday.
- Vaccines are temperature sensitive items that require insulated packaging and expedited shipment.
- Freight charges varies by state.
Vaccine Air Shipment
An additional fee of $22.50 will be charged on vaccine orders shipping to: AI, AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, ME, MD, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV and WY
Vaccine Ground Shipping
States requiring no additional fees: OH
Any vaccine order of $300 or more will be shipped FREE!
No Vaccines Ship to HI or AK
Orders must be placed by 2:00 PM EST for same day shipping
Vaccines are shipping in an insulated pouch with ice packs to assure that they arrive safely. When you receive your order the packs will have melted, but will have done their job. Please unpack your vaccines as soon as they arrive and refrigerate until use
Rabies vaccine can no longer be shipped to AA, AE, AK, AL, AR, AS, CA, CT, GA, HI, IA, ID, IL, IN, KS, MD, ME, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, NY, OR, PR, RI, SC, TN, TX, UT, WA, WV, WY. We apologize for any inconvenience. Rabies vaccines do not come with a tag or license.
Vaccines are non-returnable.
All orders shipping outside of the contiguous United States including Alaska, Hawaii, Canada, Puerto Rico and the US Virgin Islands are required to pay actual shipping charges as well as any additional Taxes, Duties or Brokerage fees that may be charged upon entry into the destination country.
Please be sure to check with your local customs agency to ensure all items that you wish to import will be given entry for delivery into your country.
International orders are shipped via UPS or USPS.
As a general rule any item that is fed-to or injected into an animal is not likely to clear customs for delivery.
Big Dee's Tack & Vet Supply is not responsible for damages or losses due to shipment outside the continental USA or confiscation by your local customs agency.
If you would like to place an order you may do so through our website, be sure to choose "Other" as your payment method and place Shipping Quote in the noted field. Once the order is processed we will contact you with an estimated shipping quote and you will then be given the option to complete or cancel your order.
Please be aware that UPS charges an additional fee upon delivery that you are responsible for. All customs, duties and taxes will be collected by UPS at the time of delivery.
Shipping charges are non-refundable.