Terms of Use

Shipping: We offer free shipping on all non - FOB items. FOB stands for Freight On Board and applies to oversize items and items that have weight. You will see FOB next to the price. FOB means you will pay the shipping charge to send your merchandise from us to you.All orders under $100 will be shipped via USPS with exception to the following items: orm-d items, blankets, needles, items going to racetracks, glass, liquids or anything over 2 lbs. If you would like your order to go UPS make a note in your order at checkout. All orders over $100 will be shipped UPS. We do offer next day and two day air shipping please select the correct shipping method during checkout and a customer service representative will contact you with shipping costs.

Same day shipping is standard on most in-stock orders placed by 3pm. If an item is out of stock, we will back order the item and it will ship as soon as possible.

All international customers and customers outside of the contiguous United States including Canada, Hawaii, Alaska, Puerto Rico and Virgin Islands will be contacted with the shipping charges within 48 hours of your order. The shipping charges are charges to the border. The charges do not include duties and taxes that will be charged by your country.


Free shipping days: FOB charges are free for orders over $50. *Free standard ground shipping applies to orders up to 150 lbs shipping to the contiguous US only. Not valid on oversize shipping charges. Other exclusions may apply. 


Vaccines are shipped from Big Dee's Monday - Wednesday. Vaccines are temperature sensitive items that require insulated packaging and expedited shipment. Freight charges varies by state.

An additional fee of $22.50 will be charged on vaccine orders shipping to: AI, AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, ME, MD, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV and WY

States requiring no additional fees: OH

Any vaccine order of $300 or more will be shipped FREE!

No Vaccines Ship to HI or AK

Orders must be placed by 3:00 PM EST for same day shipping

Vaccines are shipping in an insulated pouch with ice packs to assure that they arrive safely. When you receive your order the packs will have melted, but will have done their job. Please unpack your vaccines as soon as they arrive and refrigerate until use

Special Note - Rabies vaccine can no longer be shipped to AA, AE, AK, AL, AR, AS, CA, CT, GA, HI, IA, ID, IL, IN, KS, MD, ME, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, NY, OR, PR, RI, SC, TN, TX, UT, WA, WV, WY. We apologize for any inconvenience .Rabies vaccines do not come with a tag or license.

Vaccines are non-returnable.

Handling: All non-FOB orders under $70.00 will be assessed a $7.00 handling charge.


Custom Orders: Please allow 2-3 weeks for delivery of custom items. Please allow more time during the holiday season.


Autoship / Subscription Program:  

By signing up for AutoShip with Big Dee's Tack and Vet Supplies you are accepting the terms and conditions for our Autoship (subscription) program. Autoship items will automatically ship until the time ends or you cancel the subscription. By creating an Autoship (subscription) you are authorizing Big Dee's Tack and Vet Supply to charge your debit or credit card for time selected 

Autoship subscriptions are good while supplies last. Big Dee’s Tack and Vet Supply reserves the right to terminate your Autoship subscription service at any time without notice. Only items that have been shipped to you will be charged.  

Big Dee’s Tack and vet Supply has the authority to make modifications to the terms and conditions of the Autoship terms at any time. These changes can encompass various aspects, including discounts, availability, and shipping charges. 

Making Changes to your subscription:

1.      Log into your account and view “My Subscriptions”

2.      Find the appropriate line and click on “View”           

Here you will find options to "Cancel", "Pause"/"Reactivate" or "Edit" 

Editing addresses and credit card changes will take effect on the next shipment

For questions or concerns please use our “Live Chat” feature, email sales@bigdweb.com or call 1-800-321-2142


Payment: We accept Visa, MasterCard, Discover, American Express, Paypal, Money order or you can mail in a check. If you choose to do Money Order or pay by check please select “Terms” during checkout and we will contact you.


Pricing Policy: Prices are subject to change without notice based on market fluctuation. While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted. Big Dee's reserves the right to limit free items and/or gift cards on certain promotions. You will be contacted for approval by Big Dee’s in the event that there is an discrepancy with an item on your order.

This policy applies to all orders placed with Big Dee’s Tack or through an affiliated third party vendor.


All information on Big Dee's Tack & Vet Supply website and print; including the design, text, graphics and photographs are Copyright 2022, Big Dee's Tack & Supply. All Rights Reserved. Any use of design, text graphics or photographs including reproduction, modification, distribution or replication without prior consent from Big Dee's Tack & Vet Supply, is strictly prohibited.


Terms of Use
Please read these terms of use carefully before using this site. You agree to use this website and any content, information, and/or services available through this website solely at your own risk. By using Big Dee's Tack & Vet Supply website, you signify your approval and acknowledgement to these terms of use.


Big Dee's Tack & Vet Supply provides this website and its contents "as is". The products listed are not intended to diagnose, treat, cure or prevent any diseases for animals or people. Price and availability information is subject to change without notice. Big Dee's Tack & Vet Supply nor any of its management, employees or other representatives will be liable for damages in connection with the use of this site. This comprehensive limitation of liability applies to all damages of any kind, including (without limitation); compensatory, loss of data, income or profit, damage to property and claims of third parties.


Big Dee’s is not responsible for Typographical errors. Big Dee’s will not honor expired or “found” coupon codes. All Free products with purchase are available only while supplies last.