Bits are ineligible for return unless the item is defective or not made as ordered.
Bits that are eligible for the test ride program may be returned within a 14 day period, when the test ride program has been added to your cart at the time of purchase. The cost is $14.95 for an (8-14) day trial period. If a bit is returned with excessive wear and tear, a restocking fee up to 50% of the purchase price will be charged at the discretion of Big Dee's. Please use the bit gently and clean it before returning if it is not the right bit for you, this will ensure you are eligible for the full refund of the purchase price, minus the cost of the Test Ride fee. Any bit kept longer than (14) days is considered a final sale and is no longer eligible for return. Any bit returned without packaging and tags may be subject to a 20% restocking fee.